Refund policy

 

We stand behind the quality of every product we make. As a small batch, food-based business, we do not accept returns or exchanges.

 

Damaged or Incorrect Orders:

If your order arrives damaged or you receive the wrong item, contact us at KCT@pearliessouthernkitchen.com within 7 days of delivery. Please include your order number and a clear photo of the product.

If approved, we will gladly replace the item or issue a refund to your original payment
method.

 

Final Sale Items:

All food products are final sale due to health and safety regulations. We do not accept returns for reasons including change of mind or taste preferences.

If you have any issues with your order, we are here to help. Contact us at 972.591.6827 or email KCT@pearliessouthernkitchen.com.